Does any of these scenarios sound familiar to you?
A) You want to launch a new website that supports your new brand image with improved functionality.
Reality – Three months later you still have an outdated solution and you stand still. In the meantime, you have lost new opportunities and customers to a competitor who has a more professional and dynamic website.
B) You want your IT department to improve service levels and shorten downtime so you can better support your customers or improve processes.
Reality – Your IT department is too busy changing employee passwords and solving everyday IT tasks and problems. They do not have the time or resources to improve the capabilities and reliability of your processes.
C) You and your team are planning an IT project; you are concerned about the resources needed and if you can meet the required deadline.
Reality – Your “strategic” project plan does not have a structure, identified risks, projected return on investment and a project manager to ensure that tasks are clearly defined and on track. There is a very high probability that your fears will come true.